Welcome to Helion Research!
We would like to invite you to take a look around our site and find out more about Mystery Shopping with Helion and on how to become a Helion Evaluator.
Join our community and start your way to becoming a Helion Evaluator. If you have any further questions or feedback, please contact us. We are here to help.
Can you name 3 companies where you have recently had a good experience? Now can you name 3 companies where you have recently received a bad experience? Most people find it much easier to name the bad ones, yet many companies present themselves as customer centric, but many of them are still failing in delivering great customer experiences.
Our ambition is to bring positive customer experience to a next level for national and international corporations.
What is a Mystery Shopper and what is Mystery Shopping? Mystery shopping is one of many tools that international brands use to measure their customers experience, to reward or improve their staff and in turn their customer service.
Also read our frequently asked questions and watch the clip on the home page.
We are a Research Community that needs and values your experience. Too often we read on forums that mystery shoppers are treated as a number. As we recognize that a good mystery shopper community is the engine of a good customer experience company, it is our goal to make your stay with us as enjoyable as possible.
Although HELION is a young company it is gifted with a lot of experienced people with different backgrounds and work experiences.